Our Commitment to Ending Racial Bias and Inequality

Recently, we have made some important realizations. We have watched protests for racial justice and equality across the nation. We have felt the need to look critically inward as well as to make changes to our business.

These past several years we have been working to advance healthcare for women by addressing gender bias at the doctor’s office. However, we have not done enough to address racial disparities and institutional racism in the healthcare system.

When we say women deserve better healthcare—this must mean ALL women. If we do not take action now, our mission is incomplete.

We have begun work on a plan of action. In the short term, it looks like this:

• We will come together as an organization to address our own biases and begin to do the work we need to continue to foster an anti-racist culture. We will engage a diversity consultant to guide us as we review our core values and develop a Diversity and Inclusion statement for our organization, and one. that can guide our practices. We would like to address our goals and commitments to our team, our partners and our patients to ensure we embrace diversity in all we do. We plan to do this as soon as we can safely schedule, by no later than the end of July.

• We will expand our provider advisory group to ensure we are including much-needed provider perspective from people of color by the end of July.

• We will ensure our clinician-facing curriculum provides evidence-based training about health disparities faced by women of color. Our pilot begins this fall.

• We will expand and diversify our marketing and communications to ensure we are adequately representing people of color. We will use our platforms to elevate and amplify the messages of those working to end racial disparity, especially in healthcare and care for women.

• We will provide a number of scholarship concierge memberships for women who cannot afford the concierge fee at our participating practices, covered by the corporate organization. We’ll encourage our providers to use their scholarship slots to match our support and to consider using these scholarships for women of color.

We will listen, learn and act with intention.

This is not a perfect plan, but it is the beginning.

There are many other ways we can show our support, listen and learn more. We’ve found this list of resources very helpful.